Terms and Conditions

About These Terms – Why They Matter

When you use Ime88, you’re entering an agreement with us. It’s kind of like a handshake between you and the platform.

These terms explain:

• What you can expect from us
  
  
• What we expect from you
  
  
• How we protect both your rights and our rules
  
  

By creating an account or playing any game on Ime88, you’re saying, “Yes, I understand and accept these terms.”

Who Can Use Ime88 – Age and Eligibility

Ime88 is only for players 18 years and older.

You must:

• Be at least 18 years old
  
  
• Live in Nepal
  
  
• Use your own name and information
  
  
• Not share your account with others
  
  
• Not use Ime88 for any illegal purpose
  
  

If we find out someone is under 18 or using false information, we’ll have to close their account. This is part of our promise to keep Ime88 safe and legal for everyone.

Creating Your Account – The Right Way

To start playing, you’ll need to create an Ime88 account. Here’s how to do it properly:

What you need:

• A working mobile number (preferably Nepali)
  
  
• An email address
  
  
• Your real name and date of birth
  
  
• A strong password
  
  

Make sure all the information is true and yours. If anything looks suspicious, we may ask you to verify your details.

If you forget your password, don’t worry — just use the “Forgot Password” feature, and we’ll help you reset it.

Verifying Your Account – Safety First

Before you can fully use your account (like withdrawing money), you’ll need to verify your identity. This helps protect you and us from fraud.

We might ask for:

• A photo of your citizenship ID, passport, or driver’s license
  
  
• A utility bill or bank statement to confirm your address
  
  
• A quick selfie to confirm you’re really you
  
  

Once verified, your account will enjoy full access, including faster withdrawals and higher deposit limits.

Playing Fair – Game Rules You Should Know

Every game on Ime88 has its own rules, but there are a few general rules that apply across the platform:

✅ You must:

• Only use your own account
  
  
• Play responsibly — don’t bet more than you can afford
  
  
• Follow the instructions of each game
  
  
• Avoid using any software or trick to cheat
  
  

We use certified Random Number Generators (RNGs) to make sure all game outcomes are 100% fair. Everyone has an equal chance.

If we find anyone trying to cheat or manipulate the system, we’ll have to close their account and cancel any unfair winnings.

Payments – Deposits and Withdrawals

💰 Depositing Money

We make it easy for you to add money to your account using:

• eSewa
  
  
• Khalti
  
  
• IME Pay
  
  
• Bank transfers
  
  

Deposits usually reflect instantly, but sometimes it might take a few minutes.

🏧 Withdrawing Money

To withdraw your winnings:

• You must complete account verification
  
  
• You can only withdraw to a method that belongs to you
  
  
• Some bonuses may need to be used before withdrawing (check the promo rules!)
  
  

We do our best to process withdrawals quickly — usually within 24 to 48 hours.

Bonuses and Promotions – How They Work

Who doesn’t love a good bonus? Ime88 offers all kinds of rewards — welcome bonuses, free spins, cashbacks, and more.

But every bonus has some rules (also called wagering requirements).

For example:

• You might need to bet the bonus amount a certain number of times
  
  
• Some bonuses have an expiry date
  
  
• You can’t withdraw bonus money until requirements are met
  
  

Don’t worry — we always explain each offer clearly. You’ll see the full terms before accepting any bonus.

Responsible Gaming – Playing Smart

We want you to have fun — not stress. That’s why we support responsible gaming. You’re always in control of your time and money.

From your account, you can:

• Set daily, weekly, or monthly deposit limits
  
  
• Take a cooling-off break from playing
  
  
• Choose self-exclusion if you need a longer break
  
  

If you feel like gaming is affecting your life negatively, please reach out. We’re here to help, not judge.

Closing or Suspending Your Account

You can close your Ime88 account anytime — just contact our support team. We’ll process your request quickly and securely.

We may also suspend or close your account if:

• You break the rules
  
  
• You use fake information
  
  
• You’re found to be under 18
  
  
• You try to hack, cheat, or misuse the system
  
  

If your account is closed for any reason, we’ll review any remaining balance and return it to you (if legally allowed).

What Happens If Something Goes Wrong?

We try to keep things smooth, but sometimes issues come up.

Common problems include:

• Game freezing or not loading
  
  
• Payment not reflecting
  
  
• Bonus not applying correctly
  
  
• Account locked
  
  

Here’s what to do:

1. Try logging out and back in
   
   
2. Clear your browser or app cache
   
   
3. Contact our 24/7 Live Chat Support
   
   
4. Or email us at [email protected]
   
   

We’ll help you as fast as we can — usually within a few hours.

Your Privacy – Keeping You Safe

Your personal data is private. We only use your info to run the platform, process payments, and offer bonuses.

We don’t sell your data. We don’t spam your inbox. And we follow all Nepal privacy laws to keep your details safe.

For full info, check our Privacy Policy (link to policy page).

Updating These Terms – Staying Up to Date

Things change, and sometimes we need to update these Terms.

If we make a major change, we’ll always:

• Let you know by email or app notification
  
  
• Give you a chance to review the new terms
  
  
• Allow you to close your account if you don’t agree
  
  

The current version is always available on our website.

Contact and Support – We’re Always Here for You

If you ever need help, have a question, or want to report a problem — we’re ready to listen.

Contact options:

• Live Chat: 24/7 in English, Nepali, and Hindi
  
  
• Email: [email protected]
  
  
• Help Center: Visit the FAQ section anytime
  
  

Whether it’s about account settings, game help, or bonus questions, our team is just one click away.

Let’s Keep It Fun and Fair

Ime88 Casino is all about fun, fairness, and freedom. When you play with us, we want you to feel confident, respected, and safe.

These Terms and Conditions are here to guide us — not to limit you. So read them, understand them, and always reach out if anything feels unclear.

Thanks for choosing Ime88, Nepal’s trusted online casino for 2025. We’re proud to be part of your gaming journey.