Ime88 Disconnect Policy in Nepal 2025
Hey there! If you’ve ever been cut off from a game because of a weak signal or a sudden power cut, you’re not alone. In Nepal, it happens more than we like. Whether you’re using Wi-Fi at home or mobile data in a hilly area, sometimes the connection just drops.
We at Ime88 understand that. That’s why we created this Disconnect Policy — to support your play, protect your wins, and handle issues fast. We built it with Nepal in mind, so it’s ready for things like power load-shedding, slow internet, and mobile data drops.
And the good news? In 2025, things are looking better. Internet is more stable, and we’ve made big updates to our app and platform. So even if your game stops suddenly, you can relax knowing we’ve got your back.





Table of Contents
2. Why Disconnections Happen in Nepal
Let’s be honest — internet in Nepal isn’t always perfect. Here are a few reasons why you might get disconnected while playing on Ime88:
- Weak Wi-Fi or mobile data: This is common, especially in rural or hilly areas.
- Power cuts: Even in cities, sudden load-shedding can stop everything.
- Phone issues: Your phone might crash, overheat, or slow down if you have too many apps open.
- Updates: Sometimes the app or your phone needs an update, and it kicks you out unexpectedly.
Imagine you’re playing Teen Patti during a thunderstorm in Pokhara, and boom — your signal disappears. We get it. These things happen.
That’s why our policy is made for people like you, living with real-life Nepali conditions. It’s not your fault if the power goes out or if your mobile data drops.
3. What This Policy Covers
So, what does the Disconnect Policy actually do for you?
- Keeps your bets safe: If your internet drops during a game, we try to protect your bet.
- Lets you pick up where you left off: If possible, we save your game progress.
- Refunds or replays: In some cases, we refund or reprocess your bet if it got interrupted.
This policy covers many game types like:
- Slot games
- Live casino games
- Sports betting
- Fishing games and 3D arcade-style games
We want to make sure everything is fair. You shouldn’t lose your money just because the power went out or your app froze.
4. How Each Game Handles Disconnections
Different games react differently when you get disconnected. Here’s how it works:
a. Slots
- The game saves your spin automatically.
- If you’re cut off mid-spin, the result is handled by our system.
- Any winnings go straight to your balance when you log back in.
b. Live Casino
- If your bet was already placed, it stays in play.
- You can’t place a new bet if you’re disconnected.
- You can check the result later in your game history.
c. Sports Betting
- Pre-match bets: Safe and saved. You don’t need to worry.
- In-play bets: These can be tricky. If you’re watching a live match, it’s best to have a strong internet connection. Sometimes we can refund, depending on timing.
d. Fishing & 3D Games
- These games don’t always save your progress.
- If you’re disconnected, you might lose your progress unless the system caught it just in time.
- To avoid this, try to play with good internet and save progress when possible.
5. Auto-Reconnect and How Sessions Recover
We know that sometimes, you come back just a minute or two later. That’s why Ime88 now has an auto-reconnect feature.
Here’s what happens:
- You get disconnected
- You reconnect within 2 to 5 minutes
- Your session picks up where it left off (if possible)
In 2025, our system has become much faster at this. So whether you’re on mobile, tablet, or PC, you’ll be back in the game quicker.
6. What to Do If You Get Disconnected
Don’t worry. Here’s what you should do step-by-step:
- Reconnect as soon as you can.
- Check your bet history and account balance.
- If something looks wrong, contact us.
- Use live chat for quick help, or email if it’s not urgent.
- Take a screenshot or note the time if it’s a serious issue.
Local Tip: In hilly or remote areas, try using Wi-Fi if mobile data is slow.
7. How to Reach Support
We’re here to help, anytime you need us.
- Live Chat: Fastest support, right inside the app or website
- Email: [email protected]
- WhatsApp or Viber: Available for quick messages
When you contact us, include:
- The time the disconnection happened
- Which game you were playing
- Your bet amount (if you remember)
- Any screenshots (if you have them)
8. Tips to Avoid Getting Disconnected
You can’t stop every issue, but these tips help:
- Use strong, stable Wi-Fi if possible
- Fully charge your phone before playing
- Don’t switch apps while playing live games
- Clear the app cache once in a while
- In rural areas, play during off-peak hours (like mornings or late nights)
- Don’t start a game if you’re already on weak internet
9. What’s New in 2025
Ime88 has rolled out some amazing improvements this year:
- Faster reconnect for slot and 3D games
- Auto-pause during lag for certain games
- Better app support for low-end phones
- Offline mode to check bets even without internet (coming mid-2025)
And we’re still improving. Your feedback helps us make Ime88 even better for everyone in Nepal.
10. Terms & Conditions in Simple Words
Let’s keep it easy to understand:
- We try to protect your game, but not every disconnect is refundable.
- You should also use a stable internet connection whenever you can.
- If someone disconnects on purpose to cheat, the policy won’t cover that.
We want to be fair. But we also trust you to play smart and honest.
11. Stories from Nepali Players
“I lost signal while betting on a live football match. Support helped confirm my bet and even explained what happened.” — Rabin, Bhaktapur
“Was fishing in the game and the app froze. I chatted with support and got my coins back within an hour!” — Sita, Butwal
These stories show how Ime88 supports real players like you, across Nepal.
12. FAQs – Simple Answers for You
Q: What happens if Ime88 disconnects in the middle of a game?
A: Don’t worry. Your game continues or resumes when you return.
Q: Can I get my money back if the game crashes?
A: Sometimes, yes. Contact support and we’ll check.
Q: What should I do after a power cut?
A: Reopen the app and check your history.
Q: Is it okay to play with mobile data?
A: Yes, but Wi-Fi is better in most cases.
Q: Will I lose my bet if I switch apps during play?
A: You might. Try not to leave the app while playing.
13. Quick Look Table
| Game Type | If You Disconnect | What Happens |
| Slots | Mid-spin | Result processed, winnings added |
| Live Casino | Mid-round | Bet stays, result viewable later |
| Sports Betting | Before match | Bet is saved |
| Sports Betting | During match | May be affected, check history |
| Fishing Games | Mid-session | Progress may be lost if not saved |
14. Final Words
Thanks for choosing Ime88. We know internet isn’t always perfect in Nepal, but we’re doing everything we can to keep your games safe.
If you ever feel unsure, reach out. Our support team is always ready to help.
Stay safe, stay connected, and have fun in 2025 with Ime88!
Need help? Don’t wait — contact us right away.